Intermittent Chart Loading Failures

Incident Report for Chartio

Resolved

The site and charts continue to load as expected. This incident is now resolved.

Posted Nov 01, 2019 - 14:33 PDT

Update

We are continuing to monitor for any further issues.

Posted Nov 01, 2019 - 14:23 PDT

Monitoring

We have mitigated the issue, the site is back up and all charts are loading as expected. We are monitoring for any other issues.

Posted Nov 01, 2019 - 14:23 PDT

Identified

The issue has been identified and we are actively working on a resolution.

Posted Nov 01, 2019 - 14:20 PDT

Investigating

We are currently investigating reports of intermittent slowness or failures to load some charts.

Posted Nov 01, 2019 - 14:07 PDT

This incident affected: Chartio Application.