Connectivity issues
Incident Report for Chartio
Resolved
The system is fully recovered and error rates are back to normal levels.
Posted Aug 22, 2019 - 09:16 PDT
Update
We are still seeing a small number of errors due to load through the recovery. Mitigation is ongoing to reduce all errors.
Posted Aug 22, 2019 - 08:22 PDT
Monitoring
We have identified and fixed the immediate issue causing connectivity issues. Now we are monitoring to ensure Chartio remains healthy.
Posted Aug 22, 2019 - 07:36 PDT
Investigating
We are investigating reports of connectivity issues to the Chartio application. Our engineering team is actively investigating and will keep you posted.
Posted Aug 22, 2019 - 07:30 PDT
This incident affected: Chartio Application.