Monitoring - The incident appears to be resolved. We are continuing to monitor.
Dec 9, 15:27 PST
Dec 9, 15:27 PST
Identified - We've identified the issue as caused by problems with a third party service provider; this currently affects only a small number of organizations. A workaround is being implemented.
Dec 9, 15:20 PST
Dec 9, 15:20 PST
Investigating - We're experiencing an elevated level of errors in the Chartio application. Our engineering team is actively investigating and will keep you posted.
Dec 9, 14:51 PST
Dec 9, 14:51 PST
Chartio Application
Operational
Customer Datasource Connectivity
?
Operational
Chartio Website
Operational
Email Delivery
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Brief SSH Tunnel Maintenance
Dec 13, 19:30-20:00 PST
On Friday December 13th at 7:30pm PDT, we will be performing a brief maintenance on our SSH tunnel infrastructure. This maintenance is scheduled to last 30 minutes until 8:00pm PDT. During this time, Chartio will be inaccessible. Scheduled reports, alerts, and snapshots will not be affected. All customers using autossh, the default connection string provided by Chartio, will reconnect automatically. Please contact support@chartio.com if you have any questions.
Posted on Dec 3, 09:55 PST
Posted on Dec 3, 09:55 PST